Privacy Policy

Last updated: November 2024

At KudiLoop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

We collect information that you provide directly to us, including:

Account Information: Name, email address, phone number, and profile photo
Financial Information: Bank account details for receiving payouts (encrypted and stored securely)
Group Data: Savings group memberships, contribution history, and payment records
Communication Data: Messages sent within the app
Device Information: Device type, operating system, and unique device identifiers

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related notifications
Send payment reminders and group updates
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Personalize and improve your experience

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With Group Members: Your name and contribution status are visible to other members of your savings groups
Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform
Legal Requirements: We may disclose information if required by law or to protect our rights and safety

4. Data Security

We implement appropriate security measures to protect your personal information, including:

Encryption of sensitive data in transit and at rest
Secure password hashing using industry-standard algorithms
Regular security audits and updates
Access controls and authentication requirements

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time through the Settings page.

6. Your Rights

You have the right to:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request permanent deletion of your account and data
Portability: Export your contribution history from Settings

7. Children's Privacy

KudiLoop is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

privacy@kudiloop.com